Mlo Art Studio processes and ship orders in the order they are received and payment is confirmed. Please allow 7 – 10 business days for handling and preparation before your order is shipped, due to each order is made to order. A small nonrefundable handling fee of $1.99 is applied to each order to support our careful use of handmade preparation, inspection and protective packaging. Shipping rates are calculated at checkout based on your location and selected shipping carrier. Once shipped, delivery times are determined by the shipping carrier and may vary. Mlo Art Studio is not responsible for delays caused by shipping carrier, weather and/or circumstances beyond our control. You will receive tracking information as soon as your order is on it’s way.